Sunday’s forcible removal of a passenger from a United Airlines flight prior to departure has caused an international uproar and public relations nightmare for the airline and its chief executive officer.
CEO Oscar Munoz initially backed the decision to remove the paying passenger to make room for a United crew that needed to get to its next stop.
But as outrage spread across the media, calls for Munoz’s ouster grew and public attention was focused on airline practices on overbooking.
Find out how Munoz is trying to weather the storm and restore the reputation of the airline on the next page.
Don’t you just love all the clickbait…
I still don’t see where he explained how he was going to prevent this in the future.
^^^^ there were NO POLICE … the article plainly said . airport SECURITY !!! security guards ARE NOT POLICE … you’re trying to insert you’re own version of what happened . & all the while claiming you don’t trust the drs. Actions ?? #youreahypocrite
You kidding ?? Here’s a clue RATIONAL PEOPLE .. Wouldn’t have OVERBOOKED the flight causing the situation in the first place . it’s a simple rule . don’t sell more tickets .then you have seats & you wount open yourself or you’re EMPLOYER to lawsuits …. Like they did .
So if 3 other people are fine with have their rights trampled . then I guess you would be to?? Your comment is completely MORONIC ….
Daniel Papendick .sure but don’t cry like a little$#%&!@*.when you get bumped off that cheap flight . ya fucking MoRon ..
Mike Gartrell and if you research that AS I DID you will LEARN they are the same equivalent to POLICE and are considered AIRPORT POLICE and the city of CHICAGO hires them.. They are not just clowns off the street. You know new york has PORT AUTHORITY. well this is airport AUTHORITY.
Patricia, the more you fight this, the worse it gets for United. They look REALLY bad right now, and their bottom line might start to suffer.
Maybe the airlines should stop overbooking. It also doesn’t make sense to remove customers once they are on the plane. Nor does it look good to remove customers in favor of your own employees – that’s terrible. I’m not sure I’ll be flying United in the future.
Nice try.